How to make a complaint

It is important for us to know whether you are satisfied with our service and if you have had any problems. Therefore we're always available to solve your doubts and queries.

If you are a private user, you can contact us through the App or write to support@satispay.com.

If you have a business account, you can write to business@satispay.com.

Make sure you send us a detailed message with all the necessary information to solve your query.

If you think that your query has not been fully solved, you can send a formal complaint following the procedure that you can see here.