Why hasn't my Bonus arrived?

If you have correctly inserted a promo code during the registration process, you’ll receive the bonus once you set your Budget and spend at least 5.00€, by making one or more payments in affiliated brick and mortar or online shops*.

Remember you need to set your Budget and spend 5.00 € within 30 days from the end of the registration, in order to receive the bonus. After this time the promo code won't be valid anymore.

If you have invited someone to join Satispay and they’ve correctly entered your promo code during the registration phase, you’ll receive the bonus once your contact sets the Budget and, if required, spends at least 5.00 €.

Remember that the Bonus amount depends on the day the person you’ve invited entered your promo code in the app.

You can check the status of their registration and the full list of the contacts invited to join directly in the Invite section of the App. If a contact hasn’t entered the code correctly, it won’t appear in the list. 

You can find more information in the Promotions area of our website.

*Payments from the Services section, transactions between private individuals and transfers to Savings are not eligible for Bonus payouts.