Help Center

Centro Assistenza

How to contact us

Should you have any questions you can contact us directly from the Satispay app:

1. From the PIN unlock screen:

  • by tapping the ? in the top right corner of the screen if you have an iOS device
  • by tapping the menu in the top right corner of the screen if you have an Android device

2. From within the app:

  • by going to your Profile > ? if you have an iOS device
  • by clicking on the menu at the top right of the screen > Settings > Help Center if you have an Android device

    On the first page of the Help Center you'll find the most popular questions, that is, the pages our users view most regularly.
    If you don't immediately find your answer then you can look up keywords (eg. Budget, Cashback, Payments, etc.) in the search bar, or otherwise click Consult the categories. If you are still having trouble finding a response to your questions, you can select "Contact us" and send us a request.

3. Via email, writing to support@satispay.com

We recommend sending your requests directly from the app to help us provide the simplest and fastest support possible.