Help Center

Centro Assistenza

Activation time

Once you have completed the registration, you will have to wait a few business days as we verify the information you provided. The verification process also includes interbank checks, which usually require up to 5 working days.

During this time, you will not be able to send and receive money with Satispay but you will be free to explore the app.

How do I know if the verification process is proceeding smoothly?

Don’t forget to check the app and your mailbox. We will contact you if further documentation is required.

Will I receive a notification once the verification process is completed?

Yes, we will send you an app notification as soon as the verification process is completed.

You will have to open the app and follow the guided procedure in order to finish activating your account and start using Satispay.