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Centro Assistenza

Top-up and crediting Satispay

The weekly top-up is executed on Sunday after 23:59 and the money will arrive in your Satispay account on Tuesday. The time required is not under our direct control however we are constantly working to speed up this process.

I set my Budget for the first time and I still have not received the top-up, how come?

The first top-up requires at least two full business days from the moment in which you set your Budget. We’re sorry for the wait but you will receive the top-up shortly!